Our Top Priority – Our Guests : COVID-19 DelSuites Update
The health and safety and well-being of our customers, employees and associates is always our highest priority. We recognize that these are unprecedented times and want to re-iterate our commitment to service and safety in this challenging period. Our mission “to provide exceptional accommodations and service through innovation, teamwork and integrity” is at the core of all our efforts, as we face this challenge of responding to the Covid-19 pandemic.
Your Travel Flexibility
We remain committed to offering you the utmost flexibility. In light of these circumstances, we have made additional adjustments to our booking policies to give you peace of mind.
Effective immediately until April 30th, 2020:
Your Travel Safety:
Safeguarding the health and well-being of our guests and staff remains a priority to DelSuites. We are closely monitoring the World Health Organization (WHO), Health Canada, and the Toronto Public Health agencies for the latest Covid-19 updates and guidelines. We are reinforcing their recommendations on the appropriate health and safety specifications, and with heightened awareness, incorporating enhanced measures on hygiene and cleaning into our day-to-day operations. We will continue to navigate this situation with agility and transparency as new information is made available.
During your Stay – What to Expect
We take standards for hygiene and cleanliness very seriously and are taking additional steps to ensure the safety of our guests and associates. Our safety measures are designed to address a broad spectrum of viruses, including COVID-19, and include everything from handwashing hygiene to guest suite cleaning procedures.
Enhanced measures were issued on March 13, 2020 and are currently in effect until April 5, 2020 by Toronto Public Health.
DelSuites Commitment to Health, Safety and Security - Proactive and Preventative Measures
Healthy Habits You Can Do:
Find out how to protect yourself, what to do if you’re sick after you travel, and how to recognize possible symptoms at Toronto Public Health. In the event you develop any of the symptoms as outlined by Public Health such as fever, cough, sore throat, headache and difficulty breathing AND have recently travelled internationally,call Telehealth Ontario at 1-866-797-0000.
If you have questions about an upcoming reservation, our team is available by phone at 416.296.8838, email at firstname.lastname@example.org or live chat.
These are unprecedented and trying times, and we wish to thank you for your understanding and support. Please stay healthy, and we look forward to serving you and welcoming you with open doors.
For patients requiring medical care outside of their own city, it can become stressful, time consuming and expensive. Costs add up for you or your loved ones as you may have to travel many hours in order to receive treatment. With DelSuites Furnished Accommodations, we allow you to revolve yourself around a calm, quiet home environment that creates a better balance during your time of recovery.
We offer more of what medical patients in treatment and recovery and their loved ones need most: Privacy, Comfort, Spacious Suites and Spectacular Amenities. Our cordial, dedicated staff members will be able to qualify your needs and suggest the most appropriate suite for your stay. Tell us about yourself by completing the inquiry form.
"Delsuites were our "home sweet home" away from our family home for an extended period because of a need for relocation due to medical needs. Everything that we could think of was taken care of during a very stressful time. We were deeply blessed to have had such a wonderful place to live and the staff and management taking care of the littlest things to make our stay less stressful. I would recommend staying with Delsuites to everyone that would like a better experience than a resort or hotel."
– McClelland Family—Sault St. Marie
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DelSuites complies with the AODA Customer Service Standard. The key principles of the DelSuites policy are: to provide respect, dignity, independence, integration and equal opportunity to persons with disabilities.
Every customer has their own particular needs. It is our job to define what those needs are, and satisfy them in the best way possible.